Delivery & Returns

We offer simplified and minimised postage costs to mainland UK and Northern Ireland in general.

For orders up to the value of £50, postage will be only £2.50.

Orders over £50 will qualify for free standard delivery within the UK and Northern Ireland.

For buyers living outside of the UK, special delivery or other specific requirements, please contact us by e-mail for postage costs and we will be happy to discuss these with you.

We aim to despatch your goods within one working day provided we have your order in stock and have received full payment.

Please allow a further 2 to 3 working days for Royal Mail 2nd class post or standard parcel delivery.

Items will be well-wrapped and, where possible, recycled packaging may be used.

Returns

We hope you are completely satisfied with your purchase and thank you for shopping at In A Country Cottage.

If there is a problem with your order, please contact us via email as soon as it is received or within 3 days, to notify us of your intention to return an item.

You can return a damaged or faulty item for an exchange or refund within 7 days of delivery. We will check it upon receipt and offer a refund or replacement where appropriate.

A full refund or exchange will only be given when we have received the returned goods and items must be returned in the original packaging unused and not damaged.

The cost for returned item is the customer’s responsibility except for damaged, faulty or incorrectly supplied items.

A refund can only be made to the original purchaser’s card or Paypal account.